Terms of Service

1. Overview

Welcome to EVERGLOW. The terms “we,” “us,” and “our” refer to EVERGLOW. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products.

By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable policies. If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

You must be legally capable of entering into a binding agreement under the laws applicable to you to make purchases from our store.

You agree to use our website only for lawful purposes and not to engage in fraudulent activity, interfere with website security, or misuse our services.

You must provide accurate and complete information when placing an order.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, and details accurately. However, colors and appearances may vary depending on your screen, device, or lighting conditions.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or update product information when necessary.

If a product becomes unavailable after you place an order, we will contact you regarding an appropriate resolution, which may include a refund where applicable.

4. Prices and Payments

All prices are displayed in the currency indicated at checkout. Prices, promotions, and product availability may change without prior notice.

The price and applicable shipping charges, taxes, and other disclosed fees will be shown during checkout before you complete your purchase.

By submitting an order, you authorize the applicable payment provider to process the payment using the payment method you selected.

We reserve the right to correct pricing errors, inaccuracies, or omissions. If an error affects an order you placed, we may contact you before proceeding or cancel the order and issue an appropriate refund where required by law.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, limit, or cancel orders where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, or product unavailability.

If we cancel an order after payment has been processed, we will arrange a refund for the amount paid for the canceled items, subject to applicable law.

Please review your shipping address and order details carefully before submitting your purchase.

6. Shipping and Delivery

We work with third-party suppliers and fulfillment and shipping providers to process and deliver orders.

Estimated processing and delivery times are provided for guidance and may vary depending on destination, carrier operations, product availability, weather, customs procedures, and other circumstances beyond our reasonable control.

Shipping options, costs, and estimated delivery information applicable to your order will be displayed at checkout.

Once an order has been handed to a carrier, delivery timing may be affected by the carrier or other external factors. We will make reasonable efforts to assist with delivery inquiries.

If your order is delayed, lost, or appears to have been delivered incorrectly, please contact us so we can review the issue with the relevant fulfillment or shipping provider.

7. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are subject to our separate Return and Refund Policy, which should be reviewed before making a purchase.

Please contact us as soon as possible if you need to request a cancellation or report a problem with your order. An order may not be cancellable once it has entered processing or fulfillment.

Nothing in these terms limits any consumer rights that cannot legally be excluded or restricted.

8. Promotions and Discounts

Promotional offers, discount codes, and special pricing may be subject to additional conditions, including eligibility requirements, expiration dates, product restrictions, and quantity limits.

Unless expressly stated otherwise, promotions cannot be combined with other offers. We reserve the right to correct promotional errors or discontinue an offer as permitted by law.

9. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, images, and design elements, is owned by EVERGLOW or used with permission, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

10. Third-Party Services and Links

Our store may use or link to third-party services, including Shopify, payment processors, fulfillment providers, and shipping companies.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites or services to the extent permitted by applicable law.

11. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws or regulations.

• Commit fraud or engage in deceptive transactions.

• Interfere with the security or operation of our website.

• Upload malicious code or attempt unauthorized access.

• Infringe the intellectual property or other rights of others.

• Submit false, misleading, or abusive information.

We may restrict access to our services when reasonably necessary to address violations or protect our business, customers, or website.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted website availability or that all website content will always be error-free. Nothing in these terms excludes any warranty or consumer protection that cannot legally be excluded.

13. Limitation of Liability

To the extent permitted by applicable law, EVERGLOW will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

14. Indemnification

To the extent permitted by applicable law, you agree not to misuse our services or violate these terms in a manner that causes unlawful harm to EVERGLOW or others.

Nothing in this section creates obligations that cannot legally be imposed on you.

15. Governing Law

These Terms of Service are subject to the laws applicable to the operation of our business and the transaction, without depriving consumers of any mandatory rights provided by the laws that apply to them.

16. Changes to These Terms

We may update these Terms of Service from time to time. The current version will be published on this page with an updated revision date where appropriate.

Your continued use of our website after revised terms are posted constitutes acceptance only to the extent permitted by applicable law.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

Store: EVERGLOW
Email: Everglowcostumerservice@gmail.com
Website: https://evergloworb.com/